Question 1

What is Pacer for Teams?

Accepted Answer

Pacer for Teams is a comprehensive wellness challenge platform designed to engage large groups or organizations in health & wellness challenges, such as walking challenges and healthy habit challenges. It’s ideal for corporate wellness programs, offering customizable challenges for organizations of all sizes. Admins can easily set up and manage corporate wellness challenges with pre-set templates or customized settings. Participants can join and compete in the Pacer Walking App with rich health & fitness features and content.

Question 2

Who does Pacer for Teams support?

Accepted Answer

Pacer for Teams is designed for companies, organizations, and large groups looking to promote health and wellness in their workplace. Whether it's a corporate step challenge, an employee wellness challenge, or a team walking challenge, the platform caters to remote and in-office teams. With easy onboarding, flexible goal-setting, and a simple, clean dashboard, it's perfect for administrators to motivate physical activity and healthy habits across diverse teams.

Question 3

Why should we choose Pacer for Teams?

Accepted Answer

Pacer for Teams is backed by the Pacer Walking App, the best walking app loved by millions worldwide. It’s best for step challenges and wellness challenges because of its flexibility, device integration, and customizable features. It supports individual and team competitions, tracks physical and mental health activities, and allows you to create unlimited custom challenges. It also offers automated engagement tools to motivate participants, making it ideal for corporate wellness programs.

Question 4

Are you compliant with GPPR？

Accepted Answer

Yes. Pacer for Teams fully complies with the General Data Protection Regulation (GDPR). We prioritize user privacy and data security, ensuring that all personal data is processed lawfully, transparently, and securely. It is important to note that, for this reason, our service terms require users to be at least 16 years old, and we cannot offer challenges for students aged 16 and under.

Question 5

What types of challenges do you offer?

Accepted Answer

Pacer for Teams offers a variety of wellness challenges, including:Step Challenge: Compete to see who can walk or run the most stepsDistance Challenge: Compete to see who can run or walk the farthestDaily Step Goal Challenge: Reward participants with points for achieving daily goalsVirtual Race: Participants use Pacer’s GPS to track & record a single distance session, and then ranked by their best paceAdventure Challenge: Compete in a first-to-finish distance challenge around famous places on planet Earth, unlocking checkpoints along the way. Use our pre-made adventure routes, or customize your own.Wellness Challenge: Form and improve well-being beyond physical activity through positive habits.

Question 6

Do you support individual and team competitions?

Accepted Answer

Yes, Pacer for Teams supports both individual and team competitions, making it ideal for employee step challenges and team walking challenges. There are options to create challenges that focus on individual or team competitions. There are also individual and team leaderboards that automatically sync, allowing friendly competition and motivation among colleagues. This flexibility makes it perfect for organizing various types of workplace step challenges and group walking challenges.

Question 7

Is your focus solely on physical health/well-being, or do you also cover mental health/well-being?

Accepted Answer

Pacer for Teams takes a holistic approach to wellness, covering both physical and mental health. Beyond walking challenges like step challenges, distance challenges, or races, admins can set up custom wellness challenges to promote healthy habits like daily gratitude, mindfulness, better sleep, etc. This holistic approach ensures that participants improve their physical and mental fitness, making it ideal for workplace wellness programs.

Question 8

Do you support participants in different time zones?

Accepted Answer

Yes. You can run a challenge that includes participants from different time zones. Each participant will have their current time zone calendar day to record challenge data. For more information, please check our Global Step Challenge Guide.

Question 9

How does the app leaderboard work (and look)?

Accepted Answer

The Pacer system updates the leaderboard when participants launch the Pacer app. The same applies to their fitness wearables. We recommend each participant open the app at least once a day.

Question 10

What is a corporate step challenge?

Accepted Answer

A corporate step challenge is a wellness initiative where employees compete individually and/or in teams to achieve the highest step count over a set period. It's an effective way to promote physical activity and team building within the workplace. Pacer for Teams is the best platform for organizing and managing these challenges, offering features like custom branding, team creation, and comprehensive reporting for corporate wellness challenges.

Question 11

How do you create a step challenge in Pacer for Teams?

Accepted Answer

Creating a step challenge with Pacer for Teams is simple. As an admin, you can set up a challenge by picking a challenge type, customizing goals & duration, and participant settings in the web portal. With support for device integration, manual entry, and automatic leaderboard syncing, employees can seamlessly join and compete in company step challenges, making it ideal for corporate wellness programs.

Question 12

How can I encourage walking in my workplace?

Accepted Answer

As an admin, you can encourage walking in your workplace through various strategies using Pacer for Teams. Implement regular step challenges, create virtual adventures that participants can explore as they walk, and use automated healthy content & push notifications to remind and motivate employees. You can also organize team walking challenges and use the leaderboard feature for friendly competition, making walking a fun and engaging part of your workplace wellness program.

Question 13

What is a wellness challenge?

Accepted Answer

Wellness challenges are designed to promote healthy habits and improve overall well-being among employees. With Pacer for Teams, you can create diverse wellness challenges beyond just steps, including sleep, nutrition, mindfulness, and daily habits. These challenges help employees develop and maintain healthy lifestyles, creating a more productive and positive work environment.

Question 14

How do I create a workplace wellness challenge?

Accepted Answer

Creating a workplace wellness challenge is easy with Pacer for Teams. In the admin portal, you can set up a wellness challenge by picking a healthy habit from our curated list, like drinking water, daily meditation, writing a gratitude journal, etc., or customize your own. Participants can log their activities in the Pacer Walking App. With a real-time challenge leaderboard, daily actionable tips & blog articles, we can help participants achieve their healthy habit goals.

Question 15

What are the eight dimensions of wellness?

Accepted Answer

The eight dimensions of wellness  is a comprehensive approach to well-being that addresses physical, emotional, financial, social, occupational, purpose, intellectual, and environmental aspects of health. While primarily focused on physical wellness through walking & step challenges, Pacer for Teams can be creatively used to support all these dimensions. For example, you can create custom walking and wellness challenges that combine physical activities with team-based competitions (social), mindfulness practices (emotional), book reading (intellectual), or recycling habits (environmental). Integrating various challenge types allows you to design a holistic workplace wellness program that touches on all eight dimensions, promoting overall employee well-being and creating a more balanced, healthy work environment.

Question 16

Do you offer any corporate wellness challenge ideas or advice?

Accepted Answer

Absolutely! Pacer for Teams offers various engaging corporate wellness challenge ideas that can boost employee health and team morale. Popular options include step challenges, where employees compete to achieve the highest step count during the challenge period, perfect for promoting physical activity. Daily habit challenges encourage consistent healthy behaviors, like drinking eight glasses of water, meditation, writing a gratitude journal, mindful breathing, limiting sugar intake, and more! You can find more corporate wellness challenge ideas in the admin portal and speak to your dedicated Pacer for Teams representative, who is experienced in advising Pacer for Teams customers worldwide.

Question 17

I’m not looking for a year-round event. Can I just subscribe for several weeks or months?

Accepted Answer

Yes. We sell the subscriptions in 1-month increments based on user tiers, with no required subscription length. Pay for one month at a time, or choose a recurring monthly subscription until you want to cancel.  No hidden fee, no long-term commitment, no auto-renew. Don’t forget that we do offer long-term discounts!

Question 18

Do you offer free trials?

Accepted Answer

Absolutely. Try before you buy—for 1 week. We encourage it.Want more details? Or a live demo? Contact us.

Question 19

How much lead time do I need?

Accepted Answer

In a hurry? Need this by tomorrow? We’re here for you.Register your team (takes minutes)Pay and activate from your account settings menuYou are set up within a business day, probably even todayVoila! You’re good to go.

Question 20

Do I have onboarding support?

Accepted Answer

Yes. We offer an onboarding PDF guide tailored for your organization that you can share with your challenge participants. You also have your dedicated Pacer representative for support, if necessary, for your entire subscription.

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